Privacy Policy

Black Rose Global (“Black Rose Global,” “BRG,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the information you provide while using our website, products, services, client platforms, and communication channels.

This Privacy Policy explains what information we collect, how we use it, and the choices available to you regarding your information.

1. Information We Collect

Depending on how you interact with Black Rose Global, we may collect:

Personal Information

• Name

• Business name

• Email address

• Telephone number

• Job title

• Geographic location

• Payment information (processed securely by third-party payment providers)

• Information submitted through assessments, applications, calendars, contact forms, and onboarding documents

Business Information

Organizations may voluntarily provide information including:

• Industry

• Target audience

• Geographic markets

• Marketing channels

• CRM platforms

• Growth objectives

• Business challenges

• Demographic information

• Behavioral insights

2. How We Use Information

We use collected information to:

• Deliver requested services

• Coordinate onboarding through Genesis

• Schedule consultations

• Develop acquisition strategies

• Provide client support

• Improve our products and services

• Process payments

• Deliver reports and recommendations

• Communicate operational updates

• Comply with legal obligations

3. Artificial Intelligence & Automation

Black Rose Global uses intelligent automation and AI-assisted operational systems, including Vanta, to coordinate client onboarding, workflow management, communication, and operational support.

AI-assisted systems may help organize information, automate communications, and streamline internal processes. Human oversight remains part of our service delivery where appropriate.

4. Communications

By voluntarily providing your contact information, you consent to receive communications related to your relationship with Black Rose Global, including:

• Appointment confirmations

• Onboarding updates

• Project notifications

• Client support communications

• Service-related announcements

• Requested information

Where you separately opt in, you may also receive marketing or promotional communications. You may opt out of marketing communications at any time.

5. SMS Communications

If you choose to receive text messages from Black Rose Global, you may receive messages regarding:

• Appointment reminders

• Scheduling confirmations

• Account updates

• Service notifications

• Requested information

Message frequency varies.

Message and data rates may apply.

Reply STOP to unsubscribe.

Reply HELP for assistance.

Consent to receive SMS messages is not required as a condition of purchasing services.

6. Payment Information

Payments are processed through secure third-party payment providers.

Black Rose Global does not store complete payment card information on its own systems.

7. Cookies & Analytics

Our website may use cookies and similar technologies to:

• Improve website functionality

• Analyze website traffic

• Enhance user experience

• Understand visitor interactions

• Improve marketing performance

You may disable cookies through your browser settings; however, some website features may not function properly.

8. Third-Party Services

We may use trusted third-party providers to operate portions of our business, including:

• Customer relationship management (CRM)

• Appointment scheduling

• Payment processing

• Email communications

• SMS delivery

• Analytics

• Website hosting

• Cloud infrastructure

These providers process information only as necessary to perform services on our behalf or as governed by their own privacy policies.

9. Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect the information entrusted to us. While no method of electronic transmission or storage is completely secure, we strive to maintain appropriate security measures.

10. International Services

Black Rose Global serves organizations in the United States, Canada, and Latin America.

By using our services, you understand that information may be processed in jurisdictions where our service providers operate, subject to applicable laws.

11. Your Rights

Depending on your jurisdiction, you may have rights to:

• Request access to your information

• Request correction of inaccurate information

• Request deletion of certain information

• Withdraw marketing consent

• Request information regarding how your data is processed

Requests may be submitted using the contact information below.

12. Children’s Privacy

Black Rose Global’s services are intended for organizations and individuals aged 18 or older. We do not knowingly collect personal information from children under the age of 13.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates become effective upon publication of the revised policy.

14. Contact

Black Rose Global

Email: support@blackroseglobal.net

Website: blackroseglobal.net